Service

Apple Authorised Service Provider logo.jpg
 

My Mac - your local Apple Authorised Service Provider

Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.

Your Apple device might be covered by your warranty, AppleCare+, or Australian Consumer Law. After examining your Apple device, or completing diagnostics, your technician can provide the total costs for repair. If your device has suffered accidental damage or is out of warranty, an out of warranty diagnostic fee may apply (iOS devices $59-$69 and Mac $129-$155).

Need your computer fixed in a hurry? Let our team know - we have a Priority Service Queue Jump fee.
Insurance provider asking for a service report? We do those too!

iPhone Repairs

If you have AppleCare+ with technical support and hardware coverage from Apple, your accidental damage may be covered. Each incident of accidental damage is subject to a service fee, and with limited incidents. Learn more about AppleCare+ here.

  • iPhone Display Repair with AppleCare+ $45

  • Other iPhone damage with AppleCare+ $149

If you don't have AppleCare+, you'll pay the out of warranty fee for that type of repair for your iPhone.

  • iPhone Display Repair $289 - $599

  • iPhone Battery Replacement $109 - $199

  • iOS Restores $59 - $69

iPad Repairs

If you have AppleCare+ with technical support and hardware coverage from Apple, your accidental damage may be covered. Each incident of accidental damage is subject to a service fee, and with limited incidents. Learn more about AppleCare+ here.

  • iPad Repair with AppleCare+ from $65

  • iPad Accessory (Apple Pencil or Apple-branded keyboard) with AppleCare+ $45

If you don't have AppleCare+, you'll pay the out of warranty fee for that type of repair for your iPad.

  • iPad Battery Replacement $249

  • iOS Restores $59 - $69

Mac Repairs

If you have AppleCare+ with technical support and hardware coverage from Apple, your accidental damage may be covered. Each incident of accidental damage is subject to a service fee, and with limited incidents. Learn more about AppleCare+ here.

  • Mac Display Repair with AppleCare+ $149

  • Other Mac damage with AppleCare+ $429

If you don't have AppleCare+, you'll pay the out of warranty fee for that type of repair for your Mac.

  • Mac Display Repair $909 - $1799

  • Mac Battery Repair $349 - $579

 
 

Prices listed in AUD and include GST. Prices subjected to change. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorised service providers may not be eligible for AppleCare+ accidental damage coverage. Learn more about AppleCare+ here. Learn more about Apple products and Consumer Law here.